Betfair Poker Support

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Betfair Poker Support - How and When to Contact Betfair

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Betfair Poker, as part of Betfair.com, offers members an extensive network of customer support options including a Helpdesk where you can troubleshoot your technical problems by yourself. Betfair Poker also hosts a live customer service desk that is online all day and all night. The Betfair Poker customer service center's availability and quick replies make it one of the best poker room support centers among all of the online poker rooms out there.

Betfair Customer Service Helpdesk

Under Betfair Poker's Help tab, you will find an extensive customer service troubleshooting section. Help topics include: Betting, Payment, Technical and Security. Each section has the most frequently asked service questions for its respective topic.

When You Should Contact Betfair Poker Customer Support

If you are having trouble with your payment options, connecting to the Betfair Poker server or any other type of technical problem, you should first try to find an answer to your question at the Betfair Helpdesk center. If none of the topics address your question, you can then try to contact Betfair customer service operators directly.

Ways to Contact Betfair Poker Customer Service

Betfair Poker gives its members many different ways to contact the company for service. Betfair.com staff are on standby 24 hours a day, seven days a week at their Helpdesk. Customer service representatives are all English speaking, but Betfair Poker offers Mandarin/Cantonese speaking telephone support staff as well. For Turkish, Finnish and Portuguese speakers, Betfair Poker only offers email support in your language.

You have an option to email Betfair.com directly for all of your service questions. Betfair.com promises to respond to your email within 4 hours of your sending it. For all of your betting and payment questions, you can email info@betfair.com.

To speak to a customer service agent directly, Betfair Poker lists direct phone lines in various countries including the United Kingdom, Australia, Asia and Canada.

Disputes with Betfair Poker

Along with their day-to-day technical customer support services, Betfair Poker also makes it very easy to contact them in order to settle disputes. Dispute questions can be sent to country-specific email addresses listed on the Betfair Poker site under Disputes. You can also call and speak to a customer service agent in your own language at any time between 9am and 5:30pm (based on UK time).

Betfair Poker is regulated under both the Maltese Lotteries and Gaming Authority as well as the Tasmanian Gaming Commission. Betfair Poker lists contact information for these gaming authorities in case the Betfair customer services agents are not able to settle your dispute themselves.

Online poker players may find themselves in a situation that they cannot handle on their own. With its extensive troubleshooting page, quick response turnaround and responsible problem solving attitude, Betfair Poker's customer service offers its players a much more pleasant and productive experience than many other online poker rooms.

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