Bovada Support - How to Address Customer Issues at Bovada
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One of the keys to any reputable online poker portal is providing a strong customer service system. Bovada knows this and is proud to offer a comprehensive service for prospective customers and players. Their customer support will be able to help with general knowledge information about their poker services as well as more detailed information on banking and technical aspects.
How to Contact Bovada’s Customer Support Service
Bovada’s primary contact service involves their contact form that can be filled out on their official site. This form simply requires you to input your name, a valid e-mail address, the specific subject of the inquiry and the message itself.
Bovada's customer support service also includes telephone support through their toll free general support line and their specific poker support line. Customers and players will be able to speak to a live Bovada representative that will be able to offer any information available to answer questions and expedite processes such as deposit difficulties or account registration problems.
Those using Bovada’s official site or their poker software can also contact their customer service support through their live chat function.
Bovada’s Help Guide
In order to provide customers and players with quick access to pertinent information, Bovada has an entire Help section in their official website. The Help section includes a portion dedicated to poker as well as sections aimed at their other gambling arms: Bovada Casino, Sportsbook and Racebook. Additionally, a separate financial and technical section covers other important details.
Bovada Poker Help
Bovada’s help resource center specifically for poker is a great area to learn about poker for newcomers. The poker resource features a detailed explanation of all the hand rankings and the specific game limits for fixed limit, pot limit and no limit games.
An etiquette section overviews some of the unwritten rules of online poker and a few minor details on how to make your way in Bovada’s poker software. Topics such as how to sign up for tables that are already full, how to use the game chat function, and pointers on courteous play are covered.
Additionally, anyone who needs to brush up on the rules of certain variations of poker can read through the rules in the poker Help section. Texas Hold’em, Omaha, 7 Card Stud, Omaha Hi/Lo, 7 Card Stud Hi/Lo and 5 Card Stud are all covered thoroughly.
Bovada Financial Help
Have some basic questions about Bovada’s deposit and withdrawal services? You’re likely to find the answer in their Help section dedicated to finances. Deposit methods and details on payouts are covered. Important information such as what verified documentation is required for credit cards deposits can be found in the financial help sector. All fees that may be potentially charged on deposits and withdrawals are stated as well as the set minimum and maximum deposit limits. The complete rules and policies forms are also available for viewing in this section.
Bovada Technical Help
Answers to some of the most common computer and poker software troubleshooting inquiries can be found in the technical help section. Anyone who is not very computer savvy and needs to know how to perform basic technical actions like clearing a browser’s cache or adjusting computer security levels will be able to find step by step guides.
Bovada also offers a quick and easy link to the newest version of Internet Explorer for those who are having problems getting the entire Bovada site to function properly. Computer minimum requirements can also be double checked in order to ensure that you can properly run Bovada’s poker software.
Bovada’s comprehensive customer support service is able to handle any type of inquiry ranging from financial deposit questions, technical software problems and poker related information. Their Help section offers a dedicated poker resource on top of a financial and technical specific section. For any questions that need more in depth answers or for a relatively quick turnaround, Bovada offers responses in e-mail, telephone and live chat format.