Paradise Poker Support

 ⇒ Click here to visit ParadisePoker.com

Paradise Poker Support - Customer Service Options

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Accessible, high quality customer support options are important for the online gaming world. With so many players visiting the site regularly, engaging in large prize games and investing in Paradise Poker, having a customer service team that is ready and able to serve patrons is vital. At Paradise Poker, several live and online support options offer help to players in order to keep everything running smoothly during a patron's encounter at Paradise Poker.

Online Self-Helps

Paradise Poker offers seven different links to whole pages of frequently asked questions, house policies and overall rules of engagement at Paradise Poker. From standard rules of operation to players' rules for all multitable tournaments (MTTs) at Paradise Poker, players can have a clear understanding of Paradise's stated policies.

Each of these pages can be directly accessed through the website under the Support or Help menus for players seeking more information. The seven detailed categories are:

• Euro Conversion Info: addressing the Paradise Poker's switch from US Dollars to Euros for player transactions
• House Rules: general gaming rules and expectations at Paradise Poker
• House Policies
• Rake: how much rake players can expect to pay on hands at ring game tables
• MTT (Multi-Table Tournament) Rules: Standard rules for tournament play at PP
• Paradise Poker's Licensing Agreement
• FAQs: More information is coming in the future to expand the FAQ's list.

Customer Service Representatives

For personal attention or questions that are not answered by resources on the Paradise Poker support pages, there are live customer service representatives who are available for players to consult. There are three main ways players can receive live support:

• Live Chat: agents can be contacted via the Support page link to live chat for immediate assistance.
• Email Support: players requesting email support may use the online submission form from the Support page. Patrons may also directly send questions, concerns or feedback to admin@sportingbet.com for personal email assistance.
• Phone Support: When players call for customer assistance, having the player username and user ID will facilitate the process. In several countries, players can access toll-free phone numbers. Those countries with free phone numbers are:
  • UK
  • Canada
  • Australia
  • Hong Kong
  • Malaysia
  • Turkey
  • Thailand
  • Singapore

Players request the phone number for their country before contacting the representative by phone. The most frequently called numbers are those listed below for the UK, Canada and Australia:

• Players calling from the UK may use freephone: 0800-028-0348
• Players calling from Canada may use toll-free: 1-800-764-9804
• Players calling from Australia may use freephone: 1-800-553399

Because Paradise Poker players have a number of support resources available to them, contacting one of the live representatives can provide valuable assistance should issues or questions arise. These support services are available around the clock. Players can receive help on technical, financial, account services or games.

 ⇒ Click here to visit ParadisePoker.com