Party Poker Support

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Party Poker Support - How to Contact the Support Team at Party Poker

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Party Poker offers players 24-hour support via their support page at PartyPoker.com, which is accessible from every page through the headline menu. Wanting to make every player's experience worthwhile, Party Poker staff are accessible to answer patron's questions. The support page offers a site map to navigate around Party Poker, an FAQ, email contacts and telephone support access for all players at the poker room.

FAQ

As a starting point for your support needs, Party Poker offers a searchable frequently asked questions list (FAQ) that may solve your query with a simple question search. If an issue arises, start by looking at the FAQ to see if you can find your answer before contacting live support. The Questions are listed by main categories that include:

• Account issues such as password or points questions
• Cashier questions such as making deposits or cashing out
• Games questions such as downloading software on a Mac

Each main category is subdivided to make searching questions even easier. For instance, under Games, you may have questions about:

• Technical issues
• Poker
• Casino
• Backgammon
• Bingo

All these have top questions listed under each heading to help players best choose the help topic most relevant to their situation. If the FAQ does not provide a complete answer to your issue or you can't find the specific question that addresses your situation, then contact the Party Poker staff via email or phone for additional support.

Email Support

The most common connection for Party Poker support is email. Players can direct questions to several departments or, if you're not sure who to send the question to, use the general support email - info@partypoker.com. Emails may be directed to the cashier and technical team as well. For marketing partnerships with Party Poker, email the marketing team. Email support may not be answered immediately, but players should receive a reply to their message within 24 to 48 hours.

Telephone Support

Toll-free phone support is available for players from 33 International countries (not including the United States). At Party Poker's support page, international players may select their country from the phone support list to access a toll-free number to reach customer support personnel. Be advised, this phone support is only available in English. Phone supported countries include the following countries as well as others:

• Argentina
• Australia
• Brazil
• Bulgaria
• Canada
• Finland
• Germany
• Ireland
• Latvia
• Netherlands
• Norway
• Poland
• Russia
• South Africa
• Taiwan
• South Korea
• Spain

Any country not listed on the toll-free list may call for assistance through Party Poker's toll number at +350-20050509. Be aware that international charges apply for this call. United States players should use email to contact Party Poker as there is no phone support for U.S. players available.

Whether your needs are for common questions that may be answered through an FAQ or whether you need the direct assistance of a customer service staff member, Party Poker works to ensure that all players have the information they need to fully enjoy their play at PartyPoker.com. Though live chat options are not yet available at Party Poker for immediate live play assistance, the staff will work to answer players' questions in a timely manner so as to avoid interruptions in play.

 ⇒ Click here to visit PartyPoker.net