Best Poker Support Teams
Best Poker Support Teams - Rooms with the Best Support in 2011
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| Rank | Poker Site | Bonus Amount | Bonus Code |
 Start Playing |
|---|---|---|---|---|
| 1 | Party Poker | 100% up to $500 | PWNET | PartyPoker.net |
| 2 | 888 Poker | 100% up to $400 | *Use Link | 888.com |
| 3 | Bet365 | 200% up to $1000 | *Click Link | Bet365.com |
Prompt, professional, and friendly assistance from customer support departments make a difference in a player's overall experience. We prefer poker sites that offer 24/7 support via live chat, email, and toll-free phone. Customer service representatives need to be able to answer any question, and help us make deposits or withdrawals if we're having problems. We also want our answers fast, which is why 24 hour live chat is so important.
The best poker support teams are at Full Tilt Poker, Party Poker and PokerStars. They offer each of the requirements listed above.
USANot Allowed
Bonus Code: PWNET
Traffic: 95,000 Players
Mac Friendly: Yes
New to Party Poker?
Party Poker Top Rated Support Team Poker Site
Customer support at Party Poker is available 24 hours a day, 7 days a week. Players have two ways to get help from the Customer Support Team - FAQ's and email. Email support usually responds within 20 minutes or less, with questions answered properly. While they don't offer live chat or phone support, the Party Help Center is loaded with a searchable Frequently Asked Questions (FAQ) list. This is possibly the best FAQ section in the industry, and answers to most questions can be found right there. The FAQ page has a drop down menu with fourteen categories of the most common question areas. These include:
- Software compatibility and features
- Technical issues
- Chatting
- Deposits and withdrawals
- Poker information
- Tournaments
- Bonuses
- Party Points
- Promotions
If a question is not answered in the FAQ's, players can contact the Party Poker customer support team by email. Here are the Party Poker customer support email addresses:
- General questions: support@fulltiltpoker.com
- Banking questions: cashier@fulltiltpoker.com
- Account information: accountinfo@fulltiltpoker.com
- Bonuses and promotions: bonus@fulltiltpoker.com
- Welcome Deposit Bonus: 100depositbonus@fulltiltpoker.com
- Technology problems: technology@fulltiltpoker.com
- To suggest site or software improvements: feedback@fulltiltpoker.com
Other email inquiries can be sent to specific staff about chat abuse, suspected collusion, security issues, advertising or becoming a Party affiliate. Players can expect a timely response to any email questions.
100% up to $500 Sign Up Bonus Party Poker Review
USANot Allowed
Bonus Code: *Use Link
Traffic: 0 Players
Mac Friendly: Yes
New to 888 Poker?
888 Poker 2nd Best Support Teams Poker Room
888 Poker has a customer support department that is available 24/7 via email, live chat, and toll-free phone. FAQ's by category are also available at 888 Poker to answer the most commonly asked questions about player accounts, banking, technical and game issues.
Email support includes three main customer service contacts:
- Most general support questions: info@888poker.com
- Technical issues: tech@888poker.com
- Cashier issues: info@pay-pro.com
888 Poker's telephone support offers toll-free numbers for 33 countries. Choose the country from the drop down menu to find your specific toll-free number. Players from other countries can call 888 Poker's support team at +350-20050509. Questions about U.S. registered accounts can only be addressed by email. U.S. players are not accepted at 888 Poker.
100% up to $400 Sign Up Bonus 888 Poker Review
USANot Allowed
Bonus Code: *Click Link
Traffic: 24,000 Players
Mac Friendly: No
New to Bet365?
Bet365 3rd Best Poker Website Support Team
Bet365 customer support is available via FAQ's on the web site, 24 hour email support, and a Contact Support Form that can be accessed when players are logged into the site.
The FAQ section answers general questions, account and security questions, chat issues, game play questions and technical issues. If the FAQ's don't answer your question, you can email the customer support team at support@Bet365.com.
To access the Contact Support Form within the Bet365 software, select the Help menu and scroll down to Contact Support. Selecting a language, category and subcategory will ensure the most effective processing of the question. When you are finished typing the question, clicking Submit will send the question to the customer support team for a prompt reply. Your answer will be sent to the email address registered with your player account.
200% up to $1000 Sign Up Bonus
Poker Websites With the Best Customer Support Departments
The best poker support departments offer 24/7 assistance for their customers through a variety of means which include email, toll-free phone, live chat, and FAQ's. Most poker websites offer categorized frequently asked questions lists as a first step of customer support. Check the FAQ's first, then contact customer support if you need additional assistance.
Additional Information on Top Poker Site Support Teams
Players should email from the account that is registered with the poker site. For security purposes, this allows a customer service representative to immediately respond without asking for further identification.
The best poker support teams respond to player email inquiries within 24 hours. At peak playing times, customer service representatives generally take longer to reply due to the high volume of requests coming in. During slower times of the day, or with less complex issues, customer support teams may respond within 15 to 30 minutes of receiving the email.
The poker support teams at Full Tilt Poker, Party Poker and PokerStars.net offer 24/7 customer support to players needing assistance. Reading the poker room FAQ's addresses the most common issues that players encounter. The absolute best poker support team is at FullTiltPoker.net.
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