Ultimate Bet Support

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Ultimate Bet understands the importance of maintaining their dedicated user base. This is done largely by offering comprehensive customer support with fast turnaround times and plain English answers. If you have any issues at all with UB regarding the download and installation process, the software itself, deposit and withdrawal options, or anything else involved with the UB experience, do not hesitate to contact them.

How to Contact Ultimate Bet

Contacting Ultimate Bet can be done through a simple form built into the UB website. To contact Ultimate Bet...

  1. Direct your web browser to UltimateBet.com.
  2. Click the Support button found in the yellow menu bar towards the top of your screen.
  3. Click the Contact Us button found in the vertical menu bar on the left side of your screen.
  4. Fill in your real name, UB user name, and email address.
  5. Choose the appropriate subject for your query. You can choose from Account Issues, Promotions/Loyalty, Tournaments, Deposits, Payments, Tech Issues, and Other.
  6. Type the body of your question into the Message field.
  7. Click Send

Turnaround times are generally very fast, and you're free to contact Ultimate Bet at any time - day or night.

Ultimate Bet for Mac Support

For basic questions regarding the downloadable Mac version of UB, click the UB for Mac link in the left menu bar of the Support area on UltimateBet.com. This FAQ covers questions such as the download and installation process, software updates, limitations inherent to the Mac software, system requirements, deposit and withdrawal information, and more.

Ultimate Bet General FAQ

For general questions regarding UB, click the FAQ link found in the Support area of UltimateBet.com. This FAQ convers information regarding bonus dollars, account information and security, real money questions, tournaments, and game play. This area of UltimateBet.com also includes Live Chat support. To access Live Chat, click the question under the New Users tab and click Live Support.

Other Ultimate Bet FAQs

Ultimate Bet also includes FAQs covering their UltimateBuddy program, login issues, software updates, security, and tech support. The Tech Support FAQ is especially comprehensive and covers specific problems such as screen freezes, chat issues, Cashier issues, disconnects, firewalls, lobby issues, and reinstall procedures. This area also includes a link to UB's Live Help. The link for this service can be found at the bottom of the Tech Support FAQ.

Ultimate Bet takes customer support seriously. Generally, it's best to read the Ultimate Bet FAQs before contacting the site directly, as most common questions are already covered in detail on the site itself. However, if you have a more specific question or you are unable to gain the information you require through one of the FAQs, do not hesitate to contact Ultimate Bet. Support teams are friendly and waiting to answer all of your questions.